Frequently Asked Questions
How Do I Order Online?
Online Ordering is really quite easy! Just find an item you wish to
buy, select a quantity and color (where applicable), and click on the
"Add Item To Cart" button. The item you selected will be placed in your
shopping cart. To buy the item, click the "Checkout" button. Follow the
step-by-step instructions, and completely fill out the secure order
form. Click the "Checkout" button once more, and your order is
complete! You will receive an e-mail order confirmation when we have
processed your order.
Can I Order By Phone?
Yes! Please call one of our customer service representatives at 800-611-0012.
Can I Order By E-Mail?No. Information sent via e-mail
is not secure. But with our secure online ordering system your order
and credit card information is encrypted to prevent anyone else from
accessing your information.
How Do I Check My Order Status?You should receive a
same-day email confirmation of your online order and a second e-mail
confirmation of shipment when your order is filled. If you have
questions about the status of your order, please contact us by calling
800-611-0012. Please have your order number ready so we can check on
the status of your order.
Can I Place A Special Request Or Special Order?
Yes! Please contact us at
info@circleewestern.com or call 800-611-0012 and we will be happy to assist you.
Is There Any Sales Tax?
Only orders from Tennessee are charged sales tax. The rate is 9.5%.
