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Toll Free: 800-611-0012
Local: (865) 453-1749
Fax: (865) 428-8879
info@circleewestern.com

Circle E Western Stores
  • 2746 Parkway
    Pigeon Forge, TN 37863
  • 4135 Parkway
    Pigeon Forge, TN 37863

Return Policy

If you are not completely satisfied with your purchase, simply return it for a refund or exchange within 30 days of your purchase. Any returns received after 30 days from receipt of merchandise will be subject to a 10% restocking fee. To return or exchange your purchase, please wrap the item (must be unworn) in its original packaging, insure it, and include the invoice you received with the shipment. Please indicate the reason for return on the back of the invoice. When we receive an item for exchange, we will immediately ship the replacement item if it is in stock. If the item is not in stock, we will contact you by email or phone with the date the item will be available. You will be responsible for all shipping charges. These charges will be charged to the credit card used for the original order unless you request a different card to be used. Please indicate if you are returning the item due to manufacturer defect. Circle E will send the item for inspection to the manufacturer and will then notify you via email or phone when they hear back from the manufacturer and your credit card will be credited if the return is allowed. Allow 2-3 weeks for your return or exchange to be processed. Send your return or exchange directly to Circle E Western Stores: 2746 Parkway Pigeon Forge, TN 37863. Sorry, delivery charges are not refundable.
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